Frontex is looking for a shift management system to help schedule multiple shifts

Frontex is looking for a shift management system to help schedule multiple shifts for its staff who work 24 hours a day, 7 days a week, performing various functions.

The agency would like to get an overview and analysis of the features, capabilities, advantages, disadvantages and best practices related to mature software applications for shift management available on the market.

The software solution of the shift management system would have to be interconnected with several IT applications available in the Frontex environment, such as the Help Desk Tool, Active Directory, etc.
Frontex is therefore organising a series of virtual meetings on this subject and is inviting industry to present to Frontex experts on-the-market solutions which have been successfully implemented in large organisations.

Accordingly, Frontex invites providers of such solutions to send their applications by writing to, by 22.05.2020.

The application shall contain:
•    a short description of the company
•    a description of the company’s experience related to the development and implementation of shift management applications
•    a concise description of the features/capabilities of the shift management software proposed to be presented/demonstrated    

The applications received will be evaluated based on their relevance for Frontex, clarity and comprehensibleness, conciseness and exhaustiveness.

The outcome of the evaluation of the submitted applications will be announced by 29.05.2020 and the virtual meetings are envisaged to take between 9-12.06.2020. Depending on the number of the received applications, their relevance for Frontex and the availability of the experts, the series of meetings could be extended after the mentioned period.

The discussions could take place either via Skype for business or Cisco Webex, or using a solution proposed by the selected providers in case they have in place an online platform (e.g. webinar) able to better demonstrate the features of their shift management applications.
The presentation/demonstration will be planned for 40 minutes (5-10 minutes questions and answers included).

Frontex, the European Border and Coast Guard Agency, is governed by Regulation (EU) 2019/1896 of 13 November 2019.  The agency promotes, coordinates and develops European border management in line with the EU fundamental rights charter and the concept of Integrated Border Management.